Operations Support Associate

Nice to have:

Ability to multi-task with detail and goal-oriented work methodology

Analytical skills with knowledge of measurement processes

Ability to work independently and manage multiple tasks accurately in a fast-paced environment with minimal supervision

Comprehensive health, vision, and dental insurance

Employer-paid disability and life insurance

401(k) with competitive company match

Flexible vacation policy and 9 paid holidays

Remote-first culture

Compensation

The Operations Support Associate will work with automotive dealership Service Managers and other dealership personnel via phone and email on our proprietary reporting software, SugarCRM. This position will directly support, maintain, and develop accounts with high accuracy and timeliness to ensure Dynatron’s products and services help Dynatron achieve its mission.

Complete cases accurately, with clear communication, within the designated KPI time goals

Review and escalate issues with the correct supporting information

Complete assigned maintenance projects

Assist with completing projects by the given deadline as assigned by a Level 3 team member

Daily unassigned op code assignment

Dynatron is transforming the automotive service industry with intelligent SaaS solutions that deliver measurable results for thousands of dealership service departments. Our proprietary analytics, automation capabilities, and AI-powered workflows empower service leaders to increase profitability, elevate customer satisfaction, and operate with greater efficiency. With accelerating demand and a rapidly expanding product ecosystem, we’re scaling fast, and we’re just getting started.