Operations Manager

Ability to understand business financials and levers for improvement.

Proven ability to build high performing teams.

Ability to build relationships, meet and exceed customer expectations.

Excellent verbal and written communication skills.

Highly motivated, self-starter, enthusiastic and well organized.

Strong problem-solving skills with a focus on improving processes through a collaborative approach.

Be part of a tight-knit, people-first culture that celebrates wins, values your input, and supports your growth.

We offer a competitive salary, plus performance incentives, a green vehicle rebate, and a flexible, community-driven workplace where your career can thrive.

Enjoy access to professional development, health & wellness benefits, paid training, and a team that always has your back.

Work with innovative, industry-leading equipment brands like Bobcat, DEVELON, and JCB.

Work for a company that’s invested in the future—with advanced CRM/ERP systems, comprehensive training programs, and sustainability at its core.

Our Core Values (We Live These Every Day)

Manage all aspects of business operations In Nanaimo and Victoria (includes service, parts and rentals).

Understand and effectively manage the business financials throughout the year to maintain and obtain profitability in all departments.

Drive team productivity to meet and or exceed monthly targets (revenue, absorption, etc.).

Develop highly engaged teams in each department through effective recruitment, training, scheduling, performance management and recognition activities.

Actively promote and instill customer focus throughout all departments and branches.

Excel the customer experience through high levels of adoption of the customer experience standards and proactive approach in all teams.