urbancompass

Agent Experience Manager

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At a Glance

Location
Ridgewood, New Jersey, United States
Experience
2–3 years
Compensation
base pay for this position is $27.00 - $31.00 /hour. This range reflects ou
Posted
2026-07-22T18:40:36-04:00

Key Requirements

Required Skills

ConfluenceSalesforce

Domain Knowledge

  • Hospitality
  • Insurance
  • Medical
  • Real Estate

Requirements

Previous experience in real estate a plus

Previous experience with live or remote training a plus

Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

Passion for supporting and serving agents trying to grow their businesses

The ability to establish credibility with key agent decision-makers and influencers

Great listening skills, connects well with others, and is empathetic of the customer’s pain points

Compensation & Benefits

The expected base pay for this position is $27.00 - $31.00 /hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our

Compass Entrepreneurship Principles