Subscription Services Representative

Bachelor’s degree or equivalent

2+ years prior subscription sales role

2+ years prior customer service experience

Strong interpersonal skills / team player

High integrity, ethics and humility

Ability to build and maintain credibility with all cross functional teams

The Subscription Services Representative is a key individual contributor on the World-Wide Renewals team. The Subscription Services team is a culmination of individuals who are passionate about customer loyalty committed to bringing the right people together with the intention of securing and growing our revenue. This role will support an assigned territory of customers in coordination with our channel to maintain and grow renewal rates and establish relationships with a focus on renewing subscriptions on-time, adding new products & services and providing the highest level of customer service throughout the entire quote-to-cash process.

Your ability to drive business process, sustain and renew subscriptions, resolve customer issues/problems, and effectively manage your time will contribute to our mutual success.