recordedfuture
Manager, Billing & Revenue Operations
At a Glance
- Location
- Boston, Massachusetts, United States
- Work Regime
- hybrid
- Experience
- 8+ years
- Compensation
- or this full-time position is $92,000-$137,500. Our salary ranges are determ
- Posted
- 2026-07-13T15:49:34-04:00
Key Requirements
Required Skills
Domain Knowledge
- Automation
- Cybersecurity
- Education
- Finance
- Government
- Insurance
- Medical
- Regulatory
- SaaS
Requirements
8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
Strong Order to Cash experience
Strong experience with NetSuite and Salesforce
Deep understanding of billing processes, invoicing structures, and collections workflows
Experience operating in a high-growth, complex deal environment
Experience with automation, AI, or process improvement initiatives
Responsibilities
Billing Operations & Collections
Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
Serve as the primary escalation point for complex billing issues, disputes, and exceptions
Lead collections processes, including AR aging, follow-ups, and dispute resolution