Customer Service Representative **Seasonal

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GED or high school diploma, one to two years previous customer service experience and/or academic background, training and experience that demonstrates the ability to perform the duties of the position.

POM's Dedication to You:

Thriving Wellness Community:

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:

24/7 online physician consultations

virtual mental health resources

life coaching

Communicates with sales team, carriers and warehouses via phone or email to manage distributor, special event and other orders

Process orders and ensure on-time delivery through network of warehouses and UPS/trucking companies.

Plan and arrange shipments.

Research and resolve delivery issues to include issuance of credit or sending replacements

Maintain good customer and 3rd party logistics relations.

Supports overall supply chain planning, sales operations and expansion projects.

From tree to table, POM Wonderful delivers a whole lot of healthy. Known for our iconic double-bubble bottle, we grow, harvest, package, and market fresh pomegranates, pomegranate arils, and a selection of delicious pomegranate-blended juices and teas. With over 9,000 acres in California’s Central Valley, POM Wonderful is committed to unleashing the antioxidant power of our handpicked pomegranates.

JOB SUMMARY:

The Customer Service Representative is the primary interface for distributors, sales, carriers and warehouses for shipping operations in North American market.  Responsible for order to fulfillment process and customer relationships. Develops, implements and coordinates customer service programs and activities.

Compensation - $22.00 - $25.00

. Final compensation will be dependent upon skills & experience.