Payment Risk Operations Lead

You have at least 3-5 years of formal people management experience. You have worked in payment operations within the risk and compliance space for at least 7 years at a fintech/ tech company

You are innovative, with strong problem-solving capabilities and you’re able to define robust processes and procedures and improve operational workflows

You have experience in building effective working relationships with external partners and/or complex cross-functional partners

You are able to serve as an escalation point to varied card network compliance challenges.

A detailed knowledge of card network rules is advantageous, but not mandatory

You have strong English written and verbal communication skills

Lead the team as a key source of knowledge on scheme rules and compliance. Drive global initiatives on scheme rules compliance across integrity risk, data security, operational risk

Define and clearly communicate objectives and goals for the team. Track team progress and success, and present results and reporting to senior Leadership

Influence the payments and scheme rules landscape in the market with deep insights gathered from our merchant base. Ability to negotiate with our partners and work collaboratively

Operate closely with our product and partnership teams to sustainably drive our business objectives in the markets

Engage with our payment method partners to resolve and collaborate on key compliance topics.  Communicate with our strategic Adyen merchants and partners to drive compliance

Lead and drive operational process improvements to increase productivity and efficacy of the team