Support Engineer

Prior experience in a helpdesk setting supporting both in-person and remote employees across various SaaS tools.

Use-Centric Approach:

$55,507-$64,355

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Employer sponsored health, dental and vision plan with low or no premium

Generous paid time off

$100 monthly mobile or internet stipend

We don't view IT as "fixing computers" -- we view it as a hospitality mission.

We treat our colleagues like family.

Your goal is to ensure their technology is a bridge, not a barrier, turning frustrating technical hurdles into "wow" moments through empathy, kindness, and technical excellence.

Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments.

SaaS Administration:

Learn the administration and maintenance of core tools including