Donor Relations Associate

Donor relations or four years of experience in customer relations is preferred.

Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Manages data and the administration via Blackbaud CRM for one or more specialized channels of giving including Recurring Gifts, Tribute Donations, Stock Transfers, Matching Gifts, Donor Advised Funds, Event Registrations and Gifts-in-Kind.

Processes incoming donations and donor requests via mail on a daily basis utilizing various queues in Blackbaud CRM proficiently and accurately.

Enters and Documents interactions that are had with donors in the donor database accurately and timely.

Audits Blackbaud CRM by creating and executing specific queries ensuring data accuracy

including name and address updates, gift audits, relationships and other pertinent donor information complying with established policies and procedures

Engages with donors and prospective donors when answering incoming phone calls.

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.  A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.