Client Success Specialist

Previous experience in ad sales support or within a media agency

Experience supporting the prospecting, selling (including planning or buying) of advertising solutions in the digital media landscape; experience selling YouTube and video a plus.

What We Offer

Working at WildBrain is more than a job — it's the opportunity to join forces with extraordinary, insightful and imaginative people who will recognize your talents and encourage your professional growth and development in a work environment that promotes creativity and individuality. Some of the perks we have are private medical insurance, income protection, gym subsidy, bonus time off, reduced summer hours, and flexible & hybrid working.

Our Commitment

Diversity, Equity, and Inclusion are in our DNA. As a global leader in kids and family entertainment, we strive to reflect and honor the diversity of our audiences around the world. We believe that creating diverse and inclusive content & brands begins with fostering a culture of belonging at WildBrain. To us, a culture of belonging is one where we celebrate and welcome the diversity of all employees, stakeholders, and external partners and strive to create an environment where every individual feels valued, respected, and brings their authentic self to work.

We demonstrate our commitment to this by striving to provide a supportive work environment and a corporate culture that welcomes and encourages equal opportunities for all employees.

We recognize that people bring experience and talent that goes beyond the technical skills and requirements of a job. If you possess similar experience that is close to what we've listed here, we encourage you to please still consider applying. We strongly believe that diverse experience, transferable skills, and passion are key!

Client Support & Relationship Management

Serve as a day-to-day point of contact for client, agency and brand queries — building strong relationships through timely, professional responses and escalating issues where needed.

Grow assigned developmental accounts and act as the day-to-day contact for agencies and brands to drive new business.

Collaborate cross-functionally to ensure a seamless client experience and consistent delivery of business results, identifying gaps or opportunities to improve processes and efficiency along the way.

Sales Support & Business Development

Work closely with Sales Directors to prepare client-specific sales decks, 1-sheets and other collateral for both individual meetings and broader category outreach.

Join our team within WildBrain today to become part of the story!

Location:

Los Angeles or New York, USA

Our Network is an integrated offering across YouTube, FAST, AVOD and Media Solutions designed to help content owners and advertisers reach families wherever they are watching, in a trusted, kid-safe environment. One Network, Many Screens. Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and partner brands, supported by deep operational expertise and long-standing platform relationships.

With data insights and an innovative mindset informing everything we do, we are at the forefront of delivering entertainment and brands to kids and families wherever they're watching and playing. Our content is enjoyed on leading platforms worldwide including Apple TV+, Netflix, Prime Video, Peacock, BBC, Nickelodeon, Pluto TV, Samsung TV Plus, Roku and many more.

About the Role