okta
Support Enablement Manager
At a Glance
- Location
- Bellevue, Washington; Chicago, Illinois; Toronto, Ontario, Canada
- Work Regime
- hybrid
- Experience
- 5+ years
- Posted
- 2026-06-02T13:20:31-04:00
Key Requirements
Required Skills
Domain Knowledge
- Insurance
- Legal
Benefits & Perks
health, dental and vision insurance, 401(k), flexible spending account, and
Requirements
Charismatic, great presence, deep empathy, and sharp on the product.
5+ years of Support Engineer experience or similar role in a Support organization.
5+ years of enablement experience in the software industry.
Industry and product knowledge is a plus.
Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.
Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Responsibilities
We are looking for a self-motivated Support Enablement Manager to join Okta’s Customer First Enablement team.
In this role, you will become the enablement advocate for our Support organization.
The Enablement Manager will interact and collaborate across cross-functional teams including other enablement managers, product teams, and content development.
This role will participate in other day-to-day Customer First Enablement activities including prioritization of enablement programs and solutioning field requests from our Support internal customer.
As an Enablement Manager you will be responsible for identifying, creating and delivering enablement and training programs and optimization to our Support organization from onboarding and cross-skilling to everboarding.
Successfully identify and communicate Support organizational perspective and technical and role readiness.