courierhealth
Process Engineer
At a Glance
- Location
- New York, United States
- Experience
- 2–4 years
- Compensation
- target level for this role is $95,000 - $120,000 + equity + benefits, includin
- Posted
- 2026-03-17T13:38:41-04:00
Key Requirements
Required Skills
Domain Knowledge
- Healthcare
- Medical
- Pharmaceutical
- SaaS
Benefits & Perks
r funded match Unlimited Vacation Commuter Benefits Paid parent
Requirements
2–4 years of experience in implementation, technical project management, or client-facing SaaS, ideally in a complex, multi-stakeholder environment
A track record of
confirming
progress, not just chasing it; you know what done actually looks like
Comfortable presenting to and managing senior client stakeholders
Strong written communication — your updates, recaps, and trackers are clear, structured, and trusted
Responsibilities
You will own the execution of enterprise pharmaceutical client implementations end-to-end. To ensure successful project delivery, you will hold internal and external stakeholders accountable, protect scope with conviction, and project confidence to client teams even when things are hard.
You will join a high-performing Client Solutions team with a strong track record and a clear standard of excellence. We do meaningful work supporting patients with rare and serious diseases, in a collaborative environment where strong operators are recognized and given room to grow.
Own day-to-day project management across multiple concurrent enterprise implementations, from kickoff through go-live and post-live stabilization
Confirm progress with internal teams (Customer Engineers, Product, Client Engagement) directly: verify true status, dig in to understand true progress, surface blockers early, and escalate when needed
Lead client-facing meetings, send clear and structured updates, and build trusted relationships with platform champions and executive stakeholders