Patient Experience Specialist

1 to 2 years of experience in sales, mental health, call centers, or a customer facing sales role

Sales-minded, but not pushy

Organized and able to manage multiple systems and conversations at once

Familiarity with HIPAA and strong respect for patient privacy

Patient Acquisition Specialist

within the Sales organization, you’ll be

the initial point of contact for prospective patients from our partner clinics.

They know how to build trust, communicate clearly, and help people move forward when they feel nervous, unsure, or hesitant about starting care.

In this role, you will help new clients understand how things work, answer their questions, and guide them toward scheduling their first appointment.

Be the first point of contact for new clients

At Mood Health, we are working to make mental health care easier to access.

For many people, reaching out for help is a big step. Our goal is to make that step feel simple, supportive, and welcoming.

Our clinicians, including psychiatric nurse practitioners and therapists, provide therapy and medication management through secure video visits. Before someone ever meets their provider, they usually speak with someone on our team first.

That first conversation matters a lot.