Operations Manager

Commitment to aligning with the company's Core Values to deliver a world-class customer experience.

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

Paid Time Off, including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.

Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.

Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!

Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).

Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first, and we’ve got you covered.

The Operations Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching their Process Assistants and Associates.

Managers are leaders who exhibit empathy and compassion for associates in all of their actions, ready to help in any situation, make tools available, remove obstacles for associates to excel in their roles.

Enforce safety guidelines, cleanliness, and security standards.

Establish and meet KPIs.

Focus on team and department growth and development.

Execute and present quarterly projects that meaningfully improve the business.

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”