cotullaeducation
Student Support Representative
At a Glance
- Location
- Virginia Beach, Virginia, United States
- Compensation
- ginia Beach, VA Compensation: $20–$22/hour, based on experience, qu
- Posted
- 2026-03-20T10:06:50-04:00
Key Requirements
Required Skills
Benefits & Perks
health, dental, and vision insurance Life insurance options Paid parental le
Requirements
Strong phone presence and communication skills
Ability to work in a high-volume, metrics-driven environment
Comfortable being on the phone for the majority of the workday
Strong organizational skills and attention to detail
Basic computer skills, including light Excel/data entry
Compensation & Benefits
Late Shift (2 openings):
Monday - Thursday, 10:00/10:30 AM – 9:00 PM (no weekends)
Day Shift (1 opening):
Monday - Friday, 8:00 AM – 4:30/5:00 PM or mid-day schedule, with
rotating Saturdays (approx. 1x/month, subject to business needs)
Do you thrive in a fast-paced, high-volume call environment?
Responsibilities
We are seeking a
Student Support Representative
to join our corporate admissions team in a high-volume, dialer-based call center environment.
This role is focused on connecting with prospective students quickly and efficiently, providing initial information, and transferring qualified inquiries to campus admissions teams. You are not responsible for guiding students through the full enrollment process—instead, your success is measured by call activity, quality, and successful handoffs.
This is an onsite role where you’ll spend the majority of your day on the phone, working toward clear performance metrics in a structured, team-oriented environment.