consumerscu

Business Loan Origination Administrator

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At a Glance

Location
Onsite - Kalamazoo, Michigan, United States

Requirements

Nice to have:

Consistent positive, how-can-we attitude.

Demonstrates mastery of one area of expertise, as well as ability to assist with Tier 1 issues for another area of expertise.

Ability to work independently and make decisions in the best interest of the member/team member and Consumers.

Responsibilities

Owns resolution of high-impact support tickets within area of expertise.

Monitors system performance and uptime; escalate issues promptly.

Tracks vendor updates and roadmap items; communicate changes to internal stakeholders.

Collaborate with vendors to shape and influence direction/addition of high value enhancements and fixes. Seeks opportunities to \u201Cbeta\u201D new functionality.

Research innovative products to support the credit union\u2019s strategic plan, member/team member experience, and frictionless experiences.

Creates and maintains system infrastructure, including templates, workflows, and other pieces needed to efficiently and accurately complete employee/member journeys.

Team

At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.

Perks:

Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don\u2019t forget, loan discounts.