Multi-Office Operations Manager Outpatient Oncology

Must be customer service oriented and prepared to liaise with patients, their families and other care providers

Extremely organized and detail oriented

Clear vision and acute hearing are essential for reading charts and monitoring patients.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Transparency for salaried teammates

The Operations Manager serves as the operations leader for 6 clinic locations in the LA County/San Fernando Valley area, and is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute.

In addition to providing exceptional patient care services at your assigned locations, the office manager has the responsibility to ensure locations are adhering to OSHA regulatory standards, following all safety protocols, and managing patient care in a HIPAA compliant way to protect patient privacy.

The Operations Manager has multiple direct reports including supervisors, front and back-office staff and is critical in ensuring their assigned clinic locations perform at or above defined operational, quality, and financial metrics.

Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.

Design and implement business strategies to help the clinic meet organizational goals

Act as a liaison between patients, their families and additional care staff