HHSM - Patient Access Representative - Float

Customer service and clerical experience

N/A

Competitive Wages & Family Benefits:

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Comprehensive Health Benefits:

Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include: verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests.

Schedule Details:

This role will primarily involve working between our Edwards and Vail locations. Please note that working on Saturdays is required.

Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, and collecting financial paperwork (e.g., patient responsibility statement, etc.) and co-payment as required.

Communicates effectively with patient to assist in access to care by: answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party.