Pharma Account Manager

5+ years of direct experience in the pharmaceutical or biopharma industry in account management, customer

success, commercial operations, or a related client-facing role

3+ years of experience managing enterprise accounts with demonstrated success in renewals, retention, and

revenue expansion within pharma/life sciences organizations

Deep knowledge of pharmaceutical commercial operations including sales force effectiveness, managed

markets, medical affairs, product launches, and compliance/regulatory requirements (FDA, CFR 21 Part 11, GxP)

Competitive base salary based on location and experience with significant equity upside

Subsidized health insurance, 401(k), life insurance, and a cell phone stipend

Remote-first culture with up to 10% travel for offsites

We are seeking an experienced Pharmaceutical Account Manager to own and grow our portfolio of pharmaceutical

client relationships.

This is a farming-focused role — your primary mission is to deepen existing partnerships, drive

account expansion, and protect renewals across our pharmaceutical customer base of 20+ logos including major

biopharma enterprises.

You will serve as the strategic relationship bridge between our clients’ commercial, medical affairs, clinical and L&D

Ethos is an AI-enabled human readiness platform that identifies and addresses knowledge gaps before they become

operational failures. We can quantify skills and competencies critical to an organization, assess the proficiency of a team,

and modernize training programs to enable active interventions for individual students, trainers or courses. As a well-

funded Series A startup ($40M+ raised), we are trusted by over 150 enterprise customers across sectors including the

defense, life sciences, manufacturing, supply chain, and professional sports.