quadbridge
Technical Customer Support Specialist – Level 2
At a Glance
- Location
- Montreal
- Experience
- 3+ years
- Posted
- 2026-03-18T11:42:20-04:00
Key Requirements
Required Skills
Certifications
- ITIL
Domain Knowledge
- Automation
Requirements
3+ years of experience in a technical support or MSP environment
o Networking fundamentals (LAN/WAN, Wi-Fi, VPN)
o Firewalls and network security concepts
o Windows Server and Active Directory
o Microsoft 365 administration
o Storage, Backup and Virtualization platforms
Compensation & Benefits
$62,000.00 per year, plus annual bonus
Responsibilities
This role reports to the Team Lead- Managed Services.
About the Company
Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers. With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint.
We are Quadbridge. See how we’re building tomorrow’s solutions, together.