Tomra

Customer logistics Coordinator

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At a Glance

Location
Fayetteville, New York, United States
Employment
Full-time
Experience
1+ years
Posted
2026-04-07T02:54:58.203Z

Key Requirements

Required Skills

ExcelMicrosoft Office

Domain Knowledge

  • Education
  • Logistics

Benefits & Perks

Health Insurance

ng Dental insurance Health insurance 3+ weeks of PTO accrued in first year C

Requirements

Minimum 1 year of experience in customer service or a logistics-related role preferred.

Efficient with database software (roadshow, geotab, and compology)

Compensation & Benefits

Benefits:

401(k) matching

Dental insurance

Health insurance

3+ weeks of PTO accrued in first year

Come be a part of the RESOURCE REVOLUTION!

Responsibilities

Process service requests and communicate ETAs to customers through coordination with drivers and dispatchers.

Accurately document customer interactions, pickup details, and follow-up requirements.

Resolve basic service issues independently and escalate complex issues as needed.

Assist in building base route plans using historical service data and routing tools.

Maintain customer database and ensure all service data is current and accurate.

Collaborate with dispatchers to adjust and refine daily route plans.

About the Company

TOMRA is

an international recycling company that is looking for a Customer Logistics Coordinator in Fayetteville, NY. The Customer Logistics Coordinator is a hybrid role that bridges customer service and logistics planning. This position is responsible for managing customer communications related to material pickups and service inquiries while also supporting the creation of route plans.

PAY: $24.00-$25.00 based on experience