Service Delivery Manager- Evive

Configure Evive settings to reflect client-specific benefit programs, demographics, communication rules, eligibility data, and personalized journey triggers.

Maintain and update client configurations as plan designs, data inputs, eligibility rules, or engagement strategies evolve.

Ensure consistent delivery of Evive’s personalization features—journey pathways, nudges, recommendations, and communication outreach.

Client Support & Issue Resolution

Serve as the primary day-to-day contact for clients using the Evive platform, ensuring accurate and timely responses to questions and incidents.

Research and resolve client inquiries related to:

Comprehensive Health Benefits

: Health, dental, and vision plans to support your wellness.

Competitive Compensation

: A package recognizing your skills and contributions, including performance-based incentives.

Flexible Work Environment

: Remote-first, office-friendly options.

The Service Delivery Manager for

Evive

is directly responsible for helping bswift deliver an exceptional client experience by supporting employers and their members on our personalized health engagement platform. This role combines client relationship management, technical platform configuration, data-driven insights, and cross-functional collaboration to ensure that each client’s Evive environment is optimized for engagement, accuracy, and performance.

Evive is a

post‑election, personalization-focused SaaS platform

, and this role emphasizes understanding client benefit structures, demographic data, and health engagement strategies to deliver curated, member-level experiences.