Senior Director, Product Strategy & Operations

10+ years of experience in product leadership, product operations, strategy, or a closely related role within a technology-driven organization.

A strong product foundation, with firsthand experience building, shipping, or leading products and teams.

Proven ability to operate at both high altitude and ground level—shaping executive strategy while diving into workflows and execution details.

Exceptional communication and storytelling skills, with experience influencing senior leaders and executive stakeholders.

A builder-operator mindset: comfortable challenging peers, pushing the status quo, and designing systems for leverage rather than control.

High tolerance for ambiguity, with a natural instinct to create structure, frameworks, and clarity where none exist.

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.

Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.

A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Product Strategy, Planning & Alignment

Own and orchestrate the end-to-end product planning and strategy process, ensuring we have a clear, actionable, and data-backed point of view on what we build and why.

Partner directly with Product & Design leadership to shape strategic priorities across the full product portfolio, focusing on impact and value rather than individual product lines.

Serve as the primary bridge between Product and cross-functional partners—including Engineering, Marketing, Sales, Customer Success, Support, and Finance—to align dependencies, timelines, and execution.

Ensure the broader organization is aligned and brought along as Product leads strategic initiatives.

Executive Narrative & Communication