Senior Solution Engineer

6+ years Telecommunications Circuit Design Engineering or Analysis

4+ years in a Sales or Solutions Engineering role

Demonstrated working knowledge of telecom principles and concepts

Proven ability to effectively communicate verbally and in writing, together with industry personnel, vendors, sales, service delivery and engineering personnel

Requires a broad range of skills within a professional discipline to effectively perform complex assignments; demands familiarity with theories, concepts and network principles as well as applied knowledge of established procedures, policies and practices

Highly organized, motivated and self-sufficient with a desire to win

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9636

Reporting into:

Director, Solution Engineering

As the

Sales Engineer, Connectivity

, you will be an active participant in NiCE CXone presales effort. You will interface directly with end users to conduct a thorough discovery process, gathering requirements which facilitate the engineering of voice and data interconnections. These connections enable customers or their partners to use our software platform. After customers have confirmed interest in using NiCE CXone applications, you will be engaged to finalize the design components for voice and data services. You will also interface with existing customers who require connectivity revisions or upgrades.

How will you make an impact?

Providing direct support to NiCE CXone sales and customer service organizations for pre- and post-sale connectivity engineering needs

Attain a mastery-level knowledge of the voice and data services available through NiCE CXone  Be able to communicate their full functionality and interconnection requirements to customers and their vendors.

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.