ICT Service Delivery Manager

Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

The successful applicant will be eligible for the following compensation and benefits package:

Base Pay:

The annual base compensation range for this role is $150,000 - $160,000

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The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.

Lead and manage the New York–based ICT service team, ensuring delivery of exceptional support across all U.S.

Oversee regional ICT service performance, ensuring quality of service, and continual improvement.

Serve as the primary escalation point for regional issues, providing hands-on guidance and ensuring timely, high-quality resolutions.

Partner with the global ICT leadership team to align processes, reporting, and standards across all regions.

Manage regional ICT budgets, and spend controls, ensuring efficiency and alignment with business priorities.

Maintain strong relationships with senior stakeholders, ensuring transparent communication and service visibility.

Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.

Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.

Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.

Brunswick is an equal opportunity employer.  All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law.