Manager, CS Operations

6+ years of experience in Revenue Operations roles, preferably supporting Customer Success specifically, supporting cross-functional sales organizations within a fast-paced, iterative, forward-thinking SaaS environment.

Proven ability to drive improvements in Revenue workflows through cross-functional project management and build long-term solutions.

Analytical mindset and ability to use data to influence strategy and decision-making.

Advanced experience with Gainsight and Salesforce strongly preferred

At Samsara, we welcome everyone regardless of their background.

We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Samsara is looking for a Manager of Customer Success Operations to play a critical role in scaling systems, processes and policies for our Customer Success organization.

This role will partner with senior leaders across Samsara’s go-to-market teams to design, build and run critical business capabilities for our world-class post-sales organization.

The ideal candidate has experience driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the post-sales experience.