Account Coordinator

Focus on Client experience

Coachability to learn a dynamic growing industry

OTR provides a competitive, comprehensive compensation package for our full-time employees:

Eligibility for Individual and Company bonus programs

Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability

Pet Insurance, Paid Family Leave, Employee Assistance Program

Fully Paid Maternity Leave

401(k) with Company Matching

Be a knowledgeable resource for client questions regarding their account, billing inquires, and general factoring information

Assist team with auditing client invoices in a timely and efficient manner.

Proactively make outbound calls to clients to enforce strong relationships, help problem solve and inform them on service offerings

Responsible for fielding client calls and deescalating client issues through the highest levels of customer service.

Assess and aide clients on invoice issues that need additional paperwork or clarification

Maintain financial security by following internal controls