Remote Mortgage Loan Officer (Massachusetts)

3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license.

Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.

Proven success originating purchase loans in either: a high-volume, phone-based sales environment or an agent-centric referral model.

Strong client service orientation with consultative sales skills and deep understanding of the mortgage process.

purchase-focused Mortgage Loan Officer

originating home loans for customers introduced through Zillow’s ecosystem.

You’ll guide borrowers from first contact through funding while delivering a best-in-class customer experience.

Based on your background and strengths, you may operate in either a high-volume, digitally driven environment or a relationship-based, market-focused model.

Success in this role comes from responsiveness, execution, and performance in a structured, metrics-driven organization—supported by Zillow’s brand, platform, and operational scale.

At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of Zillow Group’s FinTech division, you’ll help reshape how consumers buy, sell, and finance homes while working in a collaborative, high-energy environment. We’re a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry.

Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized lending teams.

One team leverages a high volume, lead driven, phone-based environment for Loan Officers who excel at high-frequency conversion and scaling customer relationships quickly.

The other team focuses on a consultative, market-based model for those who thrive on building long-term strategic partnerships with Zillow Preferred Agents.

Both teams are core to our purchase-focused mission and are equally backed by Zillow’s industry-leading technology, brand, centralized operations, and leadership support. Whether you find your edge in data-driven, lead-responsive execution or in nurturing a local professional network, both paths offer a high-impact career within the Zillow ecosystem.

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of

FORTUNE 100 Best Companies to Work For® in 2025

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and included on the

PEOPLE Companies That Care® 2025