Provisional to Permanent - IT Operations Support Administrator III (1093) - Citywide (164745)

MINIMUM QUALIFICATIONS

Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted.

Must be a Current Provisional Employee in Class 1093

who has worked at least 2,080 hours in Class 1093 with

no break in service.

AND

Additional Information Regarding Employment with the City and County of San Francisco:

Information About the Hiring Process

Conviction History

Employee Benefits Overview

Equal Employment Opportunity

Disaster Service Worker

Under general direction, performs the full range of technical support, data center operational activities, and system administration, which includes network operations, installing, enhancing and maintaining computers, peripherals, and mobile device configuration, or a combination of these activities working in a moderately sized network with single or multiple Local Area Net-works (LANs) or a data center with multiple and distinct computers. Troubleshoots network and computer operation issues, provides ongoing and remedial user training; establishes and performs data and access protection processes; integrates hardware, operating systems and program applications.

MAJOR, IMPORTANT, AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class. They are not intended to be an inclusive list.

1. Perform complex technical and operational IT support work and systems administration and/or lead the work of others engaged in routine technical and operational IT support; organize, prioritize and may distribute work assignments; may mentor, train and provide input into evaluation of subordinate staff.

2. Install, administer, maintain and upgrade operating systems; install, configure, repair, maintain and upgrade hardware and peripherals; install and enhance applications.

3. Monitor, operate and enhance complex computers of distinctive platforms, including mainframe, mid-range servers, and desktop computers, mobile devices, and communications systems, on-site or remote; develop, design and implement problem solutions, using standard analysis techniques; document eventual solutions.

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY.

This is a Provisional to Permanent position in accordance with

Class-Based Test (CBT)

Civil Service Rules.

This recruitment is restricted to current provisional employees

of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1093 IT Operations Support Administrator III classification and only those who meet this requirement will be placed on the eligible list for consideration of future permanent position.