Senior Operations Specialist, Robot

4+ years of experience (preferably in the autonomous industry or with strong interest)

Valid U.S. drivers license required and a successful completion of MVR required

Managed an operationally efficient team through multiple product phases

A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment

An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA and SQL is preferred but not essential

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We are looking for a driven Senior Operations Specialist who is excited about managing a dynamic operations team leading the forefront of delivery technology.  You will manage a PM shift (3:30-12AM MST) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to a Specialist Operations Manager or Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite at our Operations Hub in Mesa, AZ with some duties in Chandler and Tempe, AZ.

Manage a component of our operations

Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues

Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity

Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety

DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Specialist to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!