Merchant Fraud Analyst

1-3 years of experience in fraud at a financial institution – experience in an issuing bank, PSP, or other fintech platform is a plus

Knowledge of the payments ecosystem, issuing and acquiring, and the fraud types impacting mainly issuers (e.g., chargeback fraud, scams, account takeover)

Highly analytical and data-apt; proficient in using data to identify emerging trends, drive investigations, and suggest improvements to fraud operations policies and tooling

Experience with fraud prevention, fraud detection, fraud investigations and fraud remediation in the banking sector

The total compensation package also includes equity (RSUs).

As part of our growing Merchant Fraud team in Chicago you are pro-active and hands-on in improving our fraud operations processes

Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time

Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed

Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols

Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods