aegworldwide
Client Services Specialist II - Theaters and Residencies
At a Glance
- Location
- Los Angeles, California, United States
- Compensation
- ations for a venue Pay Scale: $21.27- $24/ hour Bonus: This position is
- Posted
- 2026-06-24T18:37:58-04:00
Benefits & Perks
medical, dental and vision insurance, paid holidays, vacation and sick time,
Requirements
Nice to have:
• Experience with Ticket Operations for a venue
Compensation & Benefits
We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
• A highly visible and strategic role where you will be working with stakeholders across the business, and directly with our high profile sports and music clients.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Responsibilities
As a Ticketing/Client Services Specialist in the Theaters and Residencies Division at AXS, you will provide front-line, top-notch service and support for our clients at box offices nationwide.
You will act as a relationship manager and tech support; advise, assist, and advocate for ticketing venue partners and provide support for all AXS products and services.
Work with client Box Office/Ticketing managers to develop a deep understanding of each client/venue and its unique challenges.
Develop expertise on all products/services, remaining current with all new releases.
Respond to support and service requests from client/venue.
Track and reports all client interactions to ensure consistent, high-quality service.
About the Company
AXS
, a subsidiary of
AEG
, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit:
https://solutions.axs.com/careers/