Sr. Business Operations Associate/Manager

3 to 5+ years of experience at a bulge bracket investment bank, top management consulting firm, and/or experience on a Strategic Finance, Business Operations, or Strategy & Operations team at a tech company

Strong project management skills, including understanding interdependencies across teams and owning accountability for execution

Solid analytical, problem solving, presentation, and interpersonal skills

Passion to do whatever it takes to solve complex problems and build scalable processes

Comfortable working in a high growth, constantly changing environment and ramping up quickly on new challenges

Able to be in-office in Palo Alto 3+ days a week

Partner with the company leadership to drive high priority strategic projects, like opportunity sizing for large-scale initiatives, research into AI applications, and board presentations

Collaborate with the Head of Business Operations on the company’s strategic planning processes to support growth and scaling, including annual and quarterly planning

Work directly with VPs and Directors across a variety of teams on strategy development, operational improvements, and planning

Track and analyze business KPIs to support executive decision-making and raise solutions as needed

Drive thought leadership on strategic areas of interest to the executive team (e.g., opportunities for automation, improving customer retention, competitive market research)