Director of IT Enterprise Applications

10+ years of progressive IT experience, including 5+ years leading enterprise applications in a complex, global environment.

Proven success defining enterprise application strategy and acting as solution architect for large-scale, cloud-based platforms and integrations.

Deep hands-on experience with Go-to-Market systems including Salesforce, Marketo, CPQ, and Customer Success platforms.

Strong expertise with cloud ERP solutions (NetSuite preferred), API-driven integrations, middleware platforms (Boomi preferred), and data architecture.

Demonstrated experience leading large, cross-functional IT programs, vendor partnerships, and post-acquisition system integrations.

Strong business acumen with the ability to connect technology decisions to financial outcomes and operational efficiency.

Define and execute the vision, strategy, and multi-year roadmap for SmartBear’s enterprise application landscape, ensuring alignment with business objectives and global IT strategy.

Act as a strategic partner to senior leaders across Sales, Finance, Marketing, People & Culture, and Operations, translating business needs into scalable, high-impact technology solutions.

Serve as the solution architect across SmartBear’s enterprise ecosystem, ensuring seamless integrations and data flows between platforms such as Salesforce, NetSuite, BambooHR, Marketo, and other GTM systems.

Lead large-scale enterprise application initiatives including new implementations, system upgrades, platform migrations, and complex cross-functional programs from strategy through execution.

Oversee post-merger integration efforts for enterprise applications, driving system rationalization, consolidation, and migration into SmartBear’s standard platforms while minimizing business disruption.

Establish and maintain architectural standards, integration frameworks, data governance practices, and best-in-class delivery methodologies.