Senior Product Manager, Experience Control

Background building platform products that enable external partners through APIs, SDKs, integrations, or developer ecosystems.

Track record of modernizing legacy operational systems while balancing migration risk, business continuity, and long-term platform evolution.

Familiarity with software-plus-hardware ecosystems, including mobile applications, hardware integrations, edge devices, or operational technology environments.

Proven ability to design configurable platform capabilities that support regional variation while maintaining a scalable core product.

Exposure to complex global organizations and products serving multiple international markets.

At AXS, we are dedicated to building a diverse,

Extraordinary People

– we’re not kidding!

Meaningful Mission

– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.

Development and Learning

– Opportunities for learning and leveling up through training and education reimbursement.

AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Experience Control platform.

This role is responsible for the mission-critical platform capabilities that power venue ingress and access control across the AXS ecosystem, including ticket and credential validation, scanner applications, access control integrations, developer-facing APIs and SDKs, operational telemetry, and the platform services that support millions of fans entering venues each year across North America, Europe, and Asia-Pacific.

Success requires balancing platform modernization, operational reliability, partner ecosystem growth, and real-world venue workflows while delivering scalable solutions that improve fan experiences and enable efficient venue operations.

You are comfortable discussing APIs, SDKs, distributed systems, event-driven architectures, observability, and platform integrations with engineering teams while translating those capabilities into measurable business and operational outcomes.

You will work closely with Engineering, Access Control Partners, Client Services, Field Operations, and venue stakeholders to deliver scalable solutions that improve operational efficiency, system reliability, and the fan experience across the live event lifecycle.

AXS

, a subsidiary of

AEG

, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit:

https://solutions.axs.com/careers/