lyft
Senior Manager, AV Field Operations
At a Glance
- Location
- Nashville, Tennessee, United States
- Employment
- employment_required
- Experience
- 8+ years
- Compensation
- tion in the Nashville area is $127,920 - $159,900, not inclusive of potential eq
- Posted
- 2026-05-06T13:38:18-04:00
Key Requirements
Domain Knowledge
- Logistics
- Regulatory
Benefits & Perks
edical, dental, and vision insurance options with additional programs availa
Requirements
8+ years of progressive operational leadership, with demonstrated experience managing multi-site or multi-market operations in a safety-critical environment.
Proven track record leading managers — developing, coaching, and holding accountable a team of operational leaders across geographically distributed sites.
Experience in AV, fleet, transportation, logistics, or a similarly regulated operational environment, with deep familiarity with safety management systems, high-voltage (HV) EV environments, strict chain-of-custody compliance for sensitive hardware, and regulatory compliance requirements.
Data fluency — experience building performance metrics and reporting frameworks, interpreting operational trends, and using data to drive decisions and team accountability at scale.
Excellent communication and leadership presence, with the ability to tailor communication for a broad range of audiences — from field teams to senior leadership, cross-functional partners, and external technology partners.
Compensation & Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
Responsibilities
Multi-Market Operational Leadership
Deliver consistent fleet readiness and demand targets across a portfolio of markets — holding Operations Managers accountable to outcomes, aligning team execution to organizational goals, and acting quickly to close performance gaps before they compound.
Operational Standards & Consistency:
Drive adherence to established SOPs, safety standards, and partner compliance requirements across all markets — ensuring consistent, high-quality execution and elevating performance through your Operations Manager team.
Ensure incident response protocols are executed correctly at every site, escalations are handled with rigor, and safety documentation meets partner and regulatory requirements.
Operational Continuity: