Assistant Account Manager

Associate's degree or equivalent education and/or experience required

General understanding of commercial property and casualty coverages and rating is preferred

Demonstrate analytical and problem-solving skills

Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines

Strong knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications

Ability to communicate professionally with internal and external clients

Obtain and review new and existing client applications

Prepare and submit customer requests (i.e. endorsements, certificates and loss runs)

Support the renewal process by gathering forms and obtain missing information

Assist customers with basic questions about their policies

Send coverage updates to customers and follow up to ensure forms are returned

Prepare and mail follow up letters to customers