Delivery Director

15+ years of experience in IT Delivery, Professional Services, Customer Success, Program Management, Implementations, or related leadership functions.

Proven success managing enterprise-scale customer implementation, transformation, or managed services programs.

Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services environments.

We offer:

Culture of Relentless Performance

: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

Competitive Pay and Benefits

: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.

Work From Anywhere Culture

Delivery Director, MiraCloud Implementations

to lead and assure the successful implementation of MiraCloud solutions, ensuring client satisfaction, operational excellence, timely delivery, and profitability.

In this role, you will lead the successful implementation of MiraCloud solutions while ensuring

client satisfaction, operational excellence, timely delivery, and profitability.

As Delivery Director, you will lead customer implementation programs while developing and scaling MiraCloud’s project management practice.

You will oversee Project Managers, establish delivery governance and implementation standards, and ensure successful customer outcomes across multiple engagements.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.