travelhrportal
Specialized Travel Counselor - Production Nights & Weekends
At a Glance
- Location
- United States
- Employment
- Full time
- Experience
- 7+ years
- Compensation
- $46,200.00 - $85,800.00 The national range provided i
- Posted
- 2026-07-17
Key Requirements
Required Skills
Requirements
7+ years customer service, including 5+ years travel counseling
Sabre / Power Turbo GDS
Advanced knowledge of global travel and routing
Our Traveler Care unit is a 24/7 operation.
Compensation & Benefits
$46,200.00 - $85,800.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Responsibilities
manage air, hotel, rail, and ground travel, including complex and multi-destination itineraries
Handle specialized requests (upgrades, charters, meet & greet, group seating, excess baggage, production
Resolve disruptions, escalations, exchanges, waitlists, and complex fare issues
Coordinate group and event travel, including reconfirmations and vendor liaison
records, direct billing, and
with T&E reconciliation