Front Desk Associate

Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred

Administrative and/or customer service experience

Maintain customer confidentiality

The Front Desk Associate pay rate for our Santa Clara location is $22/hour. Some benefits include:

Paid Sick Leave

401K retirement plan with company match

Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions. Note that discounts for courses and online subscriptions only apply to active employees and children/dependents of the employee.

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

Manage and respond to customer inquiries both by phone and email

Use internal database to generate reports and lists

Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups

Organize and prepare classroom and office supplies

Supervise students between classes

Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area

Lift up to 25lbs