Asset Recovery Specialist

A minimum of three (3) years of experience with asset/collateral recovery or specialty collections, ideally in a financial institution.

Thorough knowledge of collection and bankruptcy laws and procedures.

A complete hands-on working knowledge of the credit union’s collection guidelines.

Ability to maintain consistent outstanding standards in areas of accuracy, thoroughness, completeness, and neatness of documentation, system input, and correspondence.

Ability to assume a positive group leadership role by demonstrating a high level of communication and interpersonal skills.

The target hourly pay range for this position is $22.65 - $28.32. The full hourly pay range is $22.65 - $33.98.

Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.

Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage.

We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA).

This position processes, prepares, reviews and coordinates all facets of voluntary and involuntary consumer loans for repossession. Provide guidance and assistance in preparing units to be sold using appropriate sales channels. Provide technical support to team members and assists the Account Solutions department leaders in all facets of the repossession process to ensure the timely sales of collateral.

Leads efforts and determines next best steps in preparing member accounts and assigning collateral for voluntary and involuntary repossessions. Ensures all title work is prepared for transfer of collateral from member to credit union. Prepares title for sale and submits to appropriate auction house. Ensures all repossessed collateral is prepared for sale and sale proceeds are applied timely and accurately.

Acts as a resource to answer difficult questions to solve complex problems for members and staff. Follows up on details to resolve the matter to the satisfaction of all parties. Maintains an accurate accounting of repossessions in stock by updating Temenos collection system notes and case tasks.

Sends collection notification by letter to members prior to and after the sale of collateral per policy and procedure guidelines.

Oversee repossession companies and monitor progress of recovery to assigned vehicles and that timely updates are being received. Maintains a list of acceptable agencies for use in repossession matters and ensures an agency is assigned to each account.