aegworldwide
Director of Ticketing - Global Touring
At a Glance
- Location
- Los Angeles, CA; Nashville, TN; New York, NY
- Experience
- 8+ years
- Compensation
- , and some holidays Payscale: $91,429.17- $140,000.00 Annually Bonus: This position
- Posted
- 2026-07-22T13:25:47-04:00
Key Requirements
Required Skills
Benefits & Perks
medical, dental and vision insurance, paid holidays, vacation and sick time,
Requirements
Bachelor's degree required; advanced degree preferred
8+ years of related work experience, including experience in the entertainment industry and previous management experience
Experience in arena and/or stadium ticketing preferred; box office experience a plus
Strong knowledge of AXS, Ticketmaster, and other ticketing platforms
Proficient in Microsoft Word, Excel, Outlook, and Adobe Professional
Experience working in the music industry, specifically live entertainment
Responsibilities
The Director Ticketing is responsible for overseeing ticket operations, ticket sales, tracking of ticket sales, and the management of show inventory for assigned tours. This position will assess, develop, implement and evaluate new policies and procedures to make ticketing processes more efficient.
Additionally, the Director Ticketing will develop and maintain a rapport with the venue and ticketing contacts while monitoring sales, opens, and holds after on-sales. They will also collaborate with artist teams to develop and implement ticketing strategies including pricing strategies.
Advise on ticket pricing and scaling.
Monitor sales, opens and holds after on-sale and up until show day, including updated sold maps and provisions of audits as needed.
Oversee show build for Premium Ticketing department, if applicable, and prepare ticketing information sheet report and send to operations.
Manage operation of various ticketing platforms and advise on troubleshooting issues as they arise.