Enterprise Solutions Engineer

2+ years in technical sales, sales engineering, technical customer success or similar roles, ideally in fintech, trading, crypto, or related fields like risk/compliance

Proficiency in understanding and demonstrating complex technical platforms, including APIs (e.g., REST, FIX, WebSocket)

Demonstrated success in managing sales cycles, leading proofs-of-concept (POCs), and onboarding clients

Strong analytical thinking to diagnose issues, debug integrations, perform technical analysis, and design customized solutions

Basic to intermediate skills in languages like Python, JavaScript, Ruby, Go, or Java, with the ability to read/understand code, build sample integrations, and create tools such as Postman collections or code samples

sFOX will never ask candidates for payment, banking information, or personal financial data during the recruiting process.

Act as the technical product lead throughout the sales cycle, collaborating with account executives to identify prospects' needs, deliver customized demos and presentations, design tailored solutions, and create documentation that highlights the impact of sFOX in addressing their specific use cases and requirements

Lead the technical implementation and onboarding process for new clients–create and present solution designs, best practices, and documentation to maximize client success

Build and maintain high-quality technical resources to support sales and integrations, including documentation, integration guides, examples, demos, and FAQs that highlight sFOX's capabilities

Manage RFPs, security reviews, and technical due diligence: coordinate with Compliance, Security, and Legal teams to address controls, data handling, and regulatory needs

Provide ongoing client support–accept and triage inbound inquiries, reproduce and debug, escalate effectively, and communicate updates while adhering to established SLAs

Conduct formal and informal business reviews with clients: monitor KPIs and health metrics, and propose optimizations or new use cases to boost adoption and value