Store Softlines Manager #34 - McAllen/Pharr - McAllen, TX

Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.

Excellent customer service orientation.

Effective problem solving and communication with customers and team members.

Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets.

Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public.

Overall management responsibility for the execution and operational excellence of the entire store.

Management responsibility for Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development.

Provides departmental direction to the Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers.

Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store.  This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members.

Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.

Ensures the completion of departmental zoning and adherence to department, store and Company standards.