Intake Specialist

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information.

If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities.

Any fraudulent activity should be reported to:

Prior telephone-based customer service experience strongly preferred.

Familiarity with and understanding of medical terminology is a plus.

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$41,600.00 - $66,561.00

We’re hiring an Intake Specialist to join the Commercial UM Operations Team!

Based on established guidelines, the Intake Specialist processes a variety of internal and external member/provider requests and transactions,.

Receives, screens, and enters data in preparation for review.

Complies with timeliness standards and reduces unpaid claims and rework by accurately processing requests.

Process a variety of requests, inquiries and transactions via phone, email, fax, and mail

Review requests to ensure accuracy