Revenue Operations Manager (Post Sales)

Nice to have:

Strong understanding of renewal forecasting and GRR/NRR modeling.

Deep familiarity with Salesforce opportunity and account data structures.

The Revenue Operations Manager – Post Sales owns the operational mechanics of Dialpad’s recurring revenue engine.

This role is accountable for:

Gross Revenue Retention (GRR)

Net Revenue Retention (NRR)

Renewals forecast accuracy

Expansion pipeline governance

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI

-driven insights. Visit

dialpad.com

to learn more.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.