Knowledge & AI Agent Manager

Experience creating/using AI Agents and familiarity with AI agent architectures.

Familiarity with scripting languages (JavaScript, Python, Perl) and GIS applications (ESRI, QGIS).

Experience with geo-spatial data, satellite imagery, and remote sensing.

Experience with Zendesk, JIRA, or comparable ticketing systems.

Ability to translate AI capabilities into tangible business value and analyze outputs.

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

Paid time off including vacation, holidays and company-wide days off

Employee Wellness Program

Home Office Reimbursement

Monthly Phone and Internet Reimbursement

Tuition Reimbursement and access to LinkedIn Learning

This role will be responsible for Knowledge management and AI Agent management.

From the knowledge management perspective the role will be responsible for managing the acquisition, organization, sharing, and maintenance of Planet’s knowledge base.

This will be tightly integrated with AI Agent management to ensure accurate and relevant recommendations are provided as well as identifying gaps and corrective actions with existing knowledge content.

You will build solid relationships  with customer engineering, product management, and education teams to ensure information related to product releases, known issues, best practices, and troubleshooting processes are accessible internally and externally.

This knowledge will also be critical for our AI Agent strategy to provide our customer and partners information they require to ensure their success with Planet products and services.