Safety Operations Manager

Commercial Driver’s License (CDL) with passenger endorsement required.

3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings.

Proven ability to coach, motivate, and manage performance among diverse driver teams.

Strong understanding of safety protocols, ADA requirements, and DOT regulations.

Excellent communication and interpersonal skills; able to train and inspire adult learners.

Comfort balancing field work with administrative and compliance tasks.

Salary Range: $75,000 - $85,000 / year

Final salary will be determined based on experience, knowledge, and skills.

Comprehensive benefits package, including medical coverage, paid time off, and 401(k) matching.

Opportunities for certification, advancement, and leadership development.

Ready to join the ride?

Via is an equal opportunity employer.

Serve as the primary safety lead for the service - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards.

Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents.

Lead root cause analyses for accidents and incidents and develop corrective action plans.

Provide hands-on instruction in:

De-escalation & Customer Interaction

CPR/First Aid & Emergency Procedures