Legal Operations Program Manager, Legal & Compliance

We are looking for a highly strategic, tech-forward Legal Operations Program Manager with 7+ years of experience driving complex initiatives, who can leverage their deep domain expertise and exceptional communication skills to seamlessly bridge the gap between our legal experts and the wider business.

Demonstrated track record of successfully leading, managing, and deploying large, complex cross-functional initiatives.

Experience defining, tracking, and communicating operational metrics tied to adoption, cycle time, quality, and satisfaction

High proficiency in Airtable, Google Workspace, and modern AI/workflow automation tools (e.g., Glean, ChatGPT, n8n).

Strategic thinker who effortlessly balances high-level roadmap planning with hands-on, detail-oriented execution.

Experience directly supporting complicated legal matters, such as complex litigation or M&A transactions.

Zillow Group is seeking a highly effective Legal Operations Program Manager to drive complex projects and operational excellence across the L&C department.

In this critical role, you will be responsible for owning a portfolio of L&C-driven cross-functional initiatives from intake to measurable outcomes, while following and continuously improving upon our project management standards and best practices.

You will maintain a comprehensive roadmap of in-progress and planned initiatives, working closely within our department to assess new ideas and support their justification and prioritization.

Because of the diverse nature of our work, you will partner extensively with business stakeholders, Sourcing, Product, Engineering, and other teams across Zillow.

The successful candidate in this role will become a trusted partner known for clarity, follow-through, and operational rigor.

Build and socialize business cases (problem statement, options, cost/benefit, risks, success metrics) for new initiatives.

Zillow’s Legal & Compliance (L&C) Operations team empowers the department with innovative tools and resources, driving efficiency and effectiveness across L&C. The team values new ideas and creative approaches, working collaboratively to deliver solutions that support Zillow’s mission.

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of

FORTUNE 100 Best Companies to Work For® in 2025

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and included on the

PEOPLE Companies That Care® 2025