Associate Professional Services Consultant

2+ years of experience in consultative service positions, either as part of a professional services team or within an enterprise

BA or BS in a technical field that understands software delivery with a solid understanding of product development; masters degree preferred

Strong engagement management skills, particularly managing expectations with executive-level stakeholders and leaders

Excellent verbal and presentation skills, adapting complex concepts to meet the needs of individual contributors and/or executive-level customers

The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success.

A track record of developing and maintaining subject matter expertise, manifested by an intense curiosity, engagement in learning and humbly contributing knowledge

Engage directly with stakeholders inside customer organizations to deliver a variety of customized engagements across the world in a professional, timely, and profitable manner

Influence and guide customers to get the most out of their investment in the Lucid Visual Collaboration Suite and achieve their business objectives

Contribute unique insights and experiences with customers to enhance Lucid’s value story

Maintain and deliver subject matter expertise (as well as Lucid Collaboration Suite best practices) on one or more of the following topics: innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, organizational effectiveness, Hybrid work, etc…

Develop and maintain expertise in Lucid’s products

Contribute to innovating on and developing new and existing service offerings